Telegram or Viber bot for business

← Back to services

Service Format

Problem

Customers message your team in chat apps, but repetitive replies are manual and part of demand is lost.

Solution

I design a Telegram/Viber bot for your flow: lead qualification, routing, CRM sync, and notifications.

Result

A 24/7 lead channel with lower manual workload and faster first response for every incoming request.

Timeline

Draft scenario and estimate follow your brief. MVP is usually launched quickly, then expanded iteratively.

Collaboration Format

You submit the brief → we align scenarios and integrations → launch MVP → improve from real conversations.

Start with the brief

How It Works in Practice

A business bot should remove routine work from your team, not add new complexity. I design flows that move users to action without friction.

When This Is Relevant

  • Your team spends too much time on repetitive chat replies.
  • Leads are lost between messengers, forms, and manual notes.
  • You need one intake channel for requests and first-line qualification.

What I Do in the Project

  • I design dialogue flows for your support and sales process.
  • I connect CRM, notifications, and internal data touchpoints.
  • I set operator handoff where human communication is required.

What You Receive

  • A working bot with clear user journey logic.
  • Lead routing and structured capture of key request data.
  • A roadmap for the next bot iteration based on usage signals.

If you only have a rough idea and no formal spec, that is fine. We start from the brief and turn it into a working flow.

Service Materials and Case Studies

Discuss a similar task

Applied Data Bureau: Home Contact